Most Popular Gen-Y Hitch for Ford F-350 Super Duty

This product is a chucking ENHANCER, not a chucking dampener. Additionally, despite what you have read, my experience with GenY customer service has been terrible. GenY will not support their warranty program, they will try to tell you everything is OK, when the fact is, their product is faulty and does not function to GenY product literature statements “Built-In Suspension Creates Up to 90% Smoother Ride”. I purchased the GenY executive hitch from eTrailer on 3/10/23, etrailer sent the wrong unit and to etrailer’s credit - they quickly took responsibility and replaced with the correct unit on 3/24/23. I installed on my DRV Elite Suites PS3 just in time to attend the SOITC rally at the Outer Banks on 4/13/23. When we left for this 750-mile one-way trip, the GenY load indicator was in the middle of the green zone, I measured the pin load at 5,200 pounds. Bedrail clearance was my reason for buying the GenY, it replaced a Trail Air on my DRV and a Reese 27,000-pound hitch on my 2022 F450. Bottom line, the GenY system provided no improvement in bedrail clearance, but did offer the ability to switch in different gooseneck balls to adjust for bedrail clearance. GenY states that a 1,000-mile break in period is required before the GenY torsion system is fully effective. My experience was that at 750 miles the torsion system on the GenY had sagged to it lowest point with the load indicator in the unit outside of the green, this also resulted in losing nearly two inches of bedrail clearance. It looks like it has a metal-to-metal stop so that the lowest the indicator will go is to the white lines outside of the green. I called GenY from the RV park and was told that the unit would not sag further. I purchased a Curt gooseneck ball which was 2 inches higher than the Ford ball to regain bedrail clearance having to rapid ship it to the RV park. Chucking became downright scary on the 750-trip home. As an example, chucking was induced every time my truck’s ten-speed transmission shifted up. Upon arrival home, I again contacted GenY customer service with a full expectation that GenY would replace the unit. Instead, here is their response: “I spoke with our QC Manager regarding your hitch. He said that you are in the correct unit and being at the top end of the green is normal after the break-in miles. As for the bedrail clearance he said that you would be able to lower the pin box down a set of bolts (with our pin boxes you are only required a minimum of 4 grade eight bolts per side) or use a B&W ball as they are roughly 1 1/2” taller.” This is unacceptable...

So far this hitch has been wonderful. We were fortunate enough that one of the hitch reviews on YouTube was on a DRV fifth wheel similar to ours and so we ended up going with the exact same hitch. The sample mathematical equation used to figure out what size hitch one would need, just didn’t work for us. It was trying to get us into a heavier duty hitch than what was needed. My advise? Gain knowledge of your actual pin weight and then buy accordingly. It’s a five star product!

Shipping on this item was quick and packaged extremely well. The GenY hitch exceeded our expectations. We just completed a 600 mile trip. In the first 100 miles we noticed some stiffness, but after that it loosened up and on the return home we definitely noticed a difference. The hitch is very easy to hook up and as long as you are within a few inches the hitch will center itself and slide onto the ball. We towed with an F350 6 3/4 foot bed and I do not see any need for the 4 inch extension ball setup. A subcompact tractor makes 1 person install of the hitch a complete breeze. The angle is perfect. I ordered the GenY chains and mounting bolts and all worked very well.

This hitch reduced chucking very well, I have a 2004 3500 Dodge Ram 4x4 Conestoga riding truck with very stiff suspension, the torsion action of the hitch definitely helps when crossing bridges and pot holes. The 5th wheel is an older Keystone Copper Canyon that is in great shape. I Have 12K miles with the new hitch.

The Gen-Y hitch is very stout & well built. Fit & finish was excellent. Installed myself in about 30 minutes.

The Gen-Y gooseneck has been excellent! I now have approximately 12k miles on mine and it rides very nicely with very limited chucking and handles rough roads very well. I’d highly recommend that you contact Gen-Y BEFORE ordering to ensure you get the correct load rating product. Gen-Y and Etrailer have provided excellent customer and tech support! This product definitely frees up your truck bed and does require a precise line up to hitch.

Great product. The fit and finish is perfect. The trailer tows so much smoother and the chucking is almost gone. The extra bed space is a great bonus.

Best Investment we made for our 5th wheel toy hauler. Smooth ride. Highly recommended.

The box for the hitch was absolutely destroyed, the hitch has damage to the powder coat on most sides. Almost no packaging in the box, not sure how you guys pack these but this $[XX] hitch is beat up pretty bad. Really disappointed and i don't have time to had it repowder coated as i am picking up the new camper tomorrow with this hitch and now this one is going to rust.

I have towed now for a few thousand miles since changing to this pin box and honestly wish I had done this years ago! It tows so much better than my 5th wheel box did! Feels more stable, no more bucking and so much softer and better feel when towing! Not to mention so much less hassle dealing with a 5th wheel hitch!

Great finish, built heavy duty, I recommend getting the new bolts with it. Some old bolts were stripped. Installation took about 2 hours by myself. can't wait to hit the road.

I wanted to switch my 5th wheel to a gooseneck. I left a question on the etrailer website, telling them exactly what truck I had and what camper I had. I asked which hitch I would need to make the conversion. I had an answer the next day!! So I ordered the hitch and….Wow!! This thing is amazing. It is very heavy duty and a perfect fit to my camper. Definitely a two man job, but a pretty quick swap.