Troubleshooting a Lippert Level-Best Leveling System that Suddenly Stopped Working

Question:

What would make the system not trun on. it did on lifted the front and the front led was flashing now it wont turn on. I pushed the auto level first

asked by: Jeff

Expert Reply:

There may be a bunch of different reason why your Lippert Level-Up system has suddenly stopped working. The most common reasons are due to a dead battery, extending your jacks too far, or a blown fuse.

The first thing you should check for is the easy stuff, so in this case that'd be a blown fuse. If the fuse is blown, then simply replace it and see if it works.

If not, move to the battery. You're going to need to make sure that it's not dead and reading normal voltage. If it's dead, allow your battery to fully recharge so let's say a day, and then check again.

If that also isn't the issue, then you're going to need to check your wiring next. This is the not so fun part of troubleshooting, but it is necessary. You'll want to comb through your wires and make sure nothing is pinched or broken, and that you have a good solid ground connection.

If you're still having issues then I'd recommend reaching out directly to Lippert as they're going to be better suited to delve deeper into troubleshooting or begin warranty work if need be.

expert reply by: Bryce D

Lester P.

3/5/2024

My leveling control pad does not respond. I’m getting a messsge that says to have the leveler serviced. My Jayco Greyhawk RV only has 10k miles on it and the leveling system has been used very little. What at home troubleshooting can I do to get my system to work. When I turn on the power to my RV, the leveling control pad comes on automatically and won’t power off when I press the power off button as well. Thank you 803-292-4368

Bryce D.

3/11/2024

@LesterP Realistically all you can do is check to verify that the connections are good and that it's getting power. If all that's fine you'd need to take it in to get looked at.

Robert

4/27/2024

Why will lippert auto level do nothing when you push tbe leveling button

Bryce D.

5/6/2024

@Robert If it's doing nothing at all then you might just have a blown fuse. I'm not sure if you've checked that yet, but if you haven't I'd start there.

Lisa F.

5/14/2024

Hello! Where is the fuse located?

Bryce D.

5/15/2024

@LisaF The fuse should be under the RV near the pump. If you don't know where the pump is, it is located between the frame rails back near the rear axle.

Tom F.

6/16/2024

Lippert system will power on, and the screen is lit but no information. Can only manually level front and back Jack's. The system will shut down several times before extending and retrieving is completed. Battery is showing 12.5 Tried the reset directions, but did not help.

Bryce D.

6/17/2024

@TomF It sounds like you just have a defective screen, Tom. I'd recommend getting in touch with Lippert and seeing if they can send out a replacement under warranty.

Chris M.

6/30/2024

I keep getting left rear jack fault and I can’t get the jack to move using the manual controls. What would be the cause? All other jacks seem to be functioning. Nevertheless, the system will not auto level.

Bryce D.

7/8/2024

@ChrisM That error code is saying that there is an electrical issue with the left rear jack, so what you'll wan to do is check the fuse on the main controller for damage, as well as the wiring and connections for the jack. Once you have all the wiring checked and if the jack starts to work again you will need to rehome all the jacks. If you can't find any bad wiring then you have a bad jack and would need to get it replaced.

Darryll

8/5/2024

I have 1 right landing won’t do nothing. Recalibrate it and it still doesn’t work.

Bryce D.

8/6/2024

@Darryll Darryll, is the battery is charged and in good condition? Typically a 12V circuit from a truck won't provide enough power to operate a bigger system like this, so it's definitely possible that the battery is the issue. I'd also recommend checking the connectors at the battery itself and make sure that the ground wire is connected securely to a bare metal surface.

Adrian R.

8/9/2024

My leveling system along with my slides intermittently work. When I try to retract them it works for only a few seconds and then it shuts off. I have to hit the retract button again and repeat the cycle. Batteries are reading at about 12v. Lastly, I had it stored for about a year and the slides creeped out on their own. Is it a hydraulic issue?

Bryce D.

8/12/2024

@AdrianR That or the solenoid is bad. You can test the solenoid by connecting the center post to either of the outer posts on the solenoid. Each post will cause the motor to turn in a different direction. If the motor works in both directions when tested in this manner then the solenoid is the problem. If it works in only one direction then either or both the motor and solenoid are bad.

Linwood W.

8/15/2024

I have a 1999 National Seabreeze with the power gear jacks. Been working great, but now when I turn it on the touch pad green light comes on but when I touch any of the extract buttons it makes a click and kills the pad, no noise from motor. Fluids good and I cleaned all terminals at the solenoid on tank. Batteries are well and charged with 12.5 to 13 volts by my meter. Any trouble shooting advice?

Bryce D.

8/15/2024

@LinwoodW Honestly, not really because it sounds like you've already done everything I would've suggested. I'd recommend reaching out to Lippert and see what they say.

Sam E.

9/13/2024

@LinwoodW sir, did you find out what was the problem? I have just about the same problem.

Bobby G.

10/14/2024

Looks like my on/off switch could be going bad Sometimes it works on 1st click then other times have to push it 3 to 10 times. Now it doesn’t work. Do you have to change out the whole keypad. If so do they still make

Bryce D.

10/14/2024

@BobbyG Bobby yes you do have the change the whole keypad, which you can use the Replacement Lippert Standard Touchpad for Kwikee Level Best Hydraulic Leveling System # LC47CJ if you have the standard touchpad.

Bobby G.

10/14/2024

@BryceD thank you Would like to send you a picture of mine to make sure which one I need. How can I send picture?

Bryce D.

10/15/2024

@BobbyG You can send it to [email protected].

Luis M.

1/13/2025

My auto level system is weird. When I try to manually lift up the front of the trailer either to hookup or drop the trailer it does not work. However auto level functions work great. Also all the manual functions do not work when I press the buttons. I have a Lippert 6 point ground control 2.0 electric system.

Bryce D.

1/13/2025

@LuisM Luis, I spoke with Lippert and they think it's a possible issue with the controller. I asked how you can check and they suggested to call in to their support line when you're at the coach and they can walk you through some troubleshooting.

Luis M.

1/13/2025

@BryceD Thank you, do you have a number I can call them at?