Troubleshooting the Tekonsha Prodigy RF Trailer Brake Controller Not Pairing with Hand-Held Unit
Question:
I have installed a Prodigy RF on my trailer. It will not pair with the hand held unit. I have 2 vehicles with 7-way connectors. An 2006 Dodge Sprinter, and a 2011 Ford Transit Connect. The Dodge hitch was a dealer installed option, so Im not 100 sure how it is wired, but the number 4 pin battery charge is hot and the number 1 pin is a good ground. I do not know what, if anything, is connected to the brake control pin, and the center aux pin is not hot. All the lights work when the trailer is connected directly. The Ford uses a Curt 4 pin wiring harness and a 4 to 7 pin converter with a hard line from the battery connected to both pin 4 battery charge and pin 7 aux. The blue brake controller line is not connected to anything. The lights on the trailer also work fine when plugged directly into this connector. Following the instructions, with the trailer disconnected from the power module, and the power unit connected to the van, when the hand held unit is pluged in, it just flashes n.c.. Why wont this thing pair? There is an aux power outlet just inside the back door on both vans, so the hand held unit is only a few feet from the power module. It is an aluminum trailer, if that makes any difference. It doesnt look like the unit grounds or anything like that threw the mounting bolts. This thing only needs power on pin 4 and a ground on pin 1 to pair right? At this point in the instructions the trailer is not even connected to the unit so any issues there would not affect pairing. Thanks for any help you can provide.
asked by: Mike M
Expert Reply:
It sounds like your trailer connectors on both vehicles are wired correctly to work with the Prodigy RF, # TK94FR, so it could just be a small step in the pairing details that is causing the problem. First, make sure the trailer is coupled to the towing vehicle. Then plug the RF into the tow vehicle connector making sure the trailers connector is not connected to the RF yet.
Next, start the tow vehicle engine and then plug the hand-held unit into the auxiliary power port. Turn the power knob until the display reads a flashing 0.0. Then, press and hold both the manual override and boost buttons until the display goes from P.5 to P.A. Then release the buttons. Press and hold the brake pedal until the hand-held displays a flashing 0.0. Set the power knob a little higher until the display reads a flashing n.c. Last, connect the trailer connector to the RF and it should then read .c. for connected.
If you have followed these instructions precisely and still have a problem there could be a separate issue that does not allow the unit to be paired with the hand-held control. There could be a short to the brake wire caused by corrosion or a bad brake magnet ground. I have included a link to the installation details for reference.
If you are still having problems let me know and I can help further troubleshoot what the problem may be.
Product Page this Question was Asked From
Tekonsha Prodigy RF Wireless Brake Controller - Trailer Mount w Remote - 1 to 3 Axles - Proportional
- Trailer Brake Controller
- Proportional Controller
- Electric
- Automatic Leveling
- Remote Control
- Trailer Mount
- Digital Display
- Tekonsha
more information >
John P.
8/3/2020
I have a Jeep renegade 2016 limited. When my turn signals or emergency hazard lights are functioning while towing, my prodigy brake controller causes the trailer brakes to skip somehow following the flashes of the turn signal or hazard signals. This braking from the trailer only occurs by itself without applying foot pedal braking from the vehicle. This has been happening since it was installed. I wrote to etrailer and NEVER received a response. Second issue. My prodigy controller will not pair properly to the rf signal box mounted on trailer. All trailer lights work, function normally. But prodigy hand held will not pair. No matter what sequence I follow, I always get NC. Any tips on this??